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Got Questions? We Have Answers!


Can you use the  service without the box?

No, because the Superbox has unique hardware that makes the service runs smoothly and free of charge.

To ensure HD streaming smoothly, we recommend that the TV box stays close to the WiFi router, with at least 25 -100 Mbps internet speed.

One TV accesses One box. Currently, the Multi-screen feature is unavailable. However, our developers are doing their best to see if we can get a suitable partner for this feature to use our services.

You don't need a smart tv. All you need is a TV with AV or HDMI input and an internet connection.

The box requires HDMI ( include in the package) to connect with the TV. The closer, the better

We currently don't offer any trading up or upgrade.

SuperBox is a legal android device. We provide hardware. It is up to customers' choices to install Apps.

Watching movies, TV shows, and sports events won't violate U.S.& Canada Copyright law. 

You won't encounter a law issue unless uploading, downloading, or broadcasting content to a large group.

Still need help? Reach out to support 24/7:

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